Invoice creation and numbering

Invoices are always created and corrected by hand — Reynt never generates one automatically. Invoicing is a master toggle (Enable Invoicing under Settings → Invoicing) that’s independent of whether you take payments.

When invoices are created

• From a booking — on the booking’s Invoice card, Create Invoice (direct mode) or Create Owner Invoice (marketplace mode) creates the customer invoice or the owner settlement (commission) invoice for that booking; both are available for pending or confirmed bookings. Create Custom Invoice works from any booking state.
• Manually, any time — use New Invoice on the Finance → Invoices page to create one from scratch, for any recipient.
• Modifications and cancellations don’t create invoices — they only move money (a refund obligation is recorded, which you discharge by hand); if the change affects an invoice you’ve already issued, correct it yourself with a credit note. See Modify a booking.

Invoice recipients

Every invoice has a recipient type (its Target):

• Customer — the invoice to the guest (direct mode).
• Owner — the commission/settlement invoice to a property owner (marketplace mode). Moving a booking to another listing and re-pricing it doesn’t regenerate this automatically — correct it by hand (a credit note plus a fresh invoice) if the settlement changes.

Vendor also exists as a target for completeness, but the two you’ll work with are Customer and Owner.

The invoice editor

You edit an invoice on its detail page — each section has its own Edit modal, and editing is only possible while the invoice is a draft (once issued, an invoice is locked). The sections are:

• Recipient — recipient type, name, email, and VAT number.
• Line items — one row per charge, each with a type (Accommodation, Add-on, Cleaning fee, Discount, Tax), description, quantity, unit, and unit price.
• Settings — invoice type, currency, due date, and tax options (tax country, rates, and exemption reason).
• Custom text — free-text blocks placed above, below, or around the invoice details. Type $ to insert template variables, or apply a booking template to populate them.

A Payment schedule card is also shown, but it’s read-only — it reflects the booking’s payment legs rather than being edited on the invoice.

Numbering

Invoice numbers use a per-tenant sequence: a prefix (default I, set as Invoice Number Prefix under Settings → References) plus a sequential number, formatted like I-2026-00001. The sequence resets each year.

You can set a Next invoice number floor (also under Settings → References) to skip ahead — useful when migrating from another system. The next invoice takes the higher of the natural next number or your floor; it isn’t applied retroactively.

There is one sequence per account — Reynt does not offer separate configurable number sequences per business unit.

Corrections with credit notes

Issued invoices can’t be edited. To correct one, open it and choose Create credit note. The credit note fully reverses the original and references it, so the audit trail most tax authorities require is preserved. Then issue a fresh invoice with the corrected line items if needed. (A downward booking modification doesn’t create one for you — check whether an issued invoice needs correcting and create the credit note yourself.)

Cancel behaves differently by status: a draft is simply cancelled, but cancelling an issued invoice creates a separate cancellation invoice that reverses it — again, so the paper trail stays intact.